FAQ’s

Yes, all of our guides speak fairly good English. Some of our guides also speak Japanese, Spanish and Italian. They are very good at connecting with the guest because of their experience of working with the guests from all over the world .

Past experience is always helpful. But we have had lots of first time trekkers in our groups. If you are healthy and good level of physical fitness, you can definitely do our trip as our experienced staffs will take good care of you on the trek.

There is no age limit to join our trek as long as you are physically fit and strongly determined! We have successfully guided families with small kids as young as 6 years up to the Everest Base Camp. We have also guided many guests who were above seventy. However for the families, we generally suggest to plan private trek with few spare days in Kathmandu. Please contact us for further detail.

Nepal is absolutely safe for solo female traveler, because people are very friendly and welcoming for foreign visitors. Our team also committed for the safety of our guest both Male and Female during the trek. You can also feel safe at the guest houses. Because we only use guest houses which we know for long time and are safe and trustable.

Remainder of the money, you can pay upon your arrival in Kathmandu. Although our trip price is in US Dollar, we accept all major currencies. You can pay the sum with a credit card. Please kindly note, there will be 5% extra charge for credit card payments, So it’s much better to pay in cash.

In City, Bigger hotels, restaurants and bigger souvenir shops are generally except credit cards, however they charge certain percent extra on card payments. But small shops and local restaurants are only except cash. Those shops and guest houses in mountain also don’t except credit card and only except Rupees. So make sure you will have enough cash for the trek. You can easily exchange Rupees at Money Exchange and there are also plenty of ATMs in Kathmandu where you can withdraw Rupees on fairly good exchange rate. While using ATMS, local Banks charge  500 Rupees (Approximately 5 USD) as a service fee in each transaction. Depending on the Bank, some ATMs allow you to withdraw up to 35000 Nepalese Rupees in one attempt. We suggest you to withdraw maximum amount so that you don’t have to pay Bank fee more.

We offer typical Nepali meal as well as continental, Tibeten and Indian meal at tea houses. The menu of tea houses include traditional Nepali Dal Bhat set which consists rice, lentil soup , pickle and vegetable curry. Other meals available are toast, boiled eggs, pancake, omelets, local bread, fried rice, Fried noodle (Chow mein), fried potato, noodle soup, momo (Nepali Dumpling), vegetarian curries, macaroni and pizza . You can even get meat items, however meat is not fresh and hygienic in the mountain, so We highly recommend to take vegetarian meal. For vegetarian or vegan, do not worry about it, Nepal is such an easy place for vegetarian meal.

Most of the tea houses have electricity and have charging facility in Everest, Annapurna, Manaslu and Langtang region. Normally tea houses have common area to charge electricity devices and charging a device cost you an extra fee of 1$ ~3$ .

Most of the tea houses have power strips with the American outlets. C or D type outlet is also good. You can buy these outlets in Kathmandu for fairly cheaper price.

In these days, most of the tea houses offer Wi-fi for an extra charge. The rate vary as per the elevation and cost from 3$ to 8$. You can also buy local SIM Card and use internet data but network is poor in higher elevation. For the phone call, it will be easy if you buy local SIM card, however you can also use guide’s phone paying the charges whatever comes from your call.

Popular trekking region like Everest, Annapurna, Manaslu and Langtang have western style flush toilets at guest houses in lower elevation. Some tea houses in higher elevation have Asian style toilets which consists of ceramic basin on the ground. Almost all the guest houses have shared bathrooms with cold running water. Upon your request, tea houses provide hot shower for extra charge from 4$-6$. At lower elevation, they have gas or solar hot shower where as in higher elevation, they provide bucket of hot water.

There are plenty of tea houses on the way to use bathrooms. In case of urgency, you can go off the trail and enjoy your privacy in nature.

You can buy toilet paper on the trek. However a roll of paper might cost more than 5$ in higher elevation. So it would be good idea to bring some paper for the trek.

Some guest houses have laundry service available and you can also wash some of your clothes during acclimatization days. But It is better to bring enough and wash it upon your return to Kathmandu from the trip.

All of our trekking programs are designed to minimize high altitude sickness. We ascend approximately not more than 500m in a day and have certain acclimatization rest day once we reach above 3000 meter in our high altitude treks. All of our guides are carrying pulse-oximeter and monitor your oxygen level regularly. But best way to avoid high altitude sickness is to walk slowly. So please follow our guide and instruction.

Once you reach above 3000m, it is very common to have minor symptoms of high altitude sickness, but you can continue the trek. If your symptoms are critical, you will stop the trek. Depending on your situation we might get descend you on lower elevation. In a private trip, our guide stay with you all the time, however if you are doing group trek, either a porter or sub guide will take care of you. Once you will recover, you can resume the trek. Please kindly note, there will be extra charges on your extra days on the trek.

We are committed for your successful trek and very serious for your safety on the trek. All of our guides have First Aid training and are carrying medical kit including pulse-Oximeter. They are able to provide basic treatment and necessary medicine in case of illness or injury. Our guides closely monitor your condition and take decision accordingly. Guide will also have mobile phone and able to coordinate with us for emergency evacuation and our team is ready to help you 24/7.

Yes, you have to be prepared for Sun protection. While you are in mountain, Your skin is in more danger of sun damage than at the beach! As we go higher, the sun’s intensity increases and fresh snow reflects exponentially more UV rays than does in the sand. Using sunblock and wearing hat is best way to protect your skin. If you are wearing an eyeglass prescribed by the doctor, please kindly get your prescription fitted to sunglasses.

A sturdy and comfortable boots or shoes with ankle support is good for the trek. Gore-Tex or similar lining, along with thick soles will keep your feet warm and dry and also comfortable while walking rocky trail. We kindly suggest to use your boots before the trek so that you can confirm whether its comfortable or not.

Tipping is customary and appreciated by the staffs in Nepal but it is not mandatory. Tipping is definitely a great way to show your appreciation for the hard work and commitment of Guides and porters to make your successful Trip. We generally suggest tipping same amount to guide and porter and total tipping amount is roughly 10% of the total trip cost divided between guide and porter.

There are no extra charges for solo traveler if you are joining our group treks. We have also fixed price for solo private traveler, So there won’t be anything more than our website’s price.

Trekking in Himalaya is challenging and it is possible that some trekkers finish the trip earlier than the schedule because of health or personal matter. Please kindly understand that there is no refunds for your unused days on the trek as we have to pay full salary to Guides and porters once they commit their time for your trek. We however provide free accommodation in Kathmandu/Pokhara for your unused trek days .

You can cancel or postpone the trip sending a notice in advance. We understand that plans can be changed because of various reason, so we don’t charge anything extra and re-schedule your trip for freely. However we are unable to refund your deposit as Nepal central bank have imposed strict rule sending money abroad. But your advance payment is secured with us and can be used in your next possible visit to Nepal.
Please kindly note if you will cancel or postpone the trip once we buy domestic flight ticket and issue the trekking permit, the deposit amount will be charged and will not be transferred for your next trip as we have to pay for flight, hotel and permit. We normally buy Flight ticket to Lukla, Jomsom, Simikot, Rara and Dolpa 30 days in advance, So if you are doing any trips that belong above Domestic flights, should inform us at least 30 days in advance. We normally issue the permit for Annapurna, Manaslu, Langtang, Kanchenjungha, Makalu and Ganesh Himal Trek 7 days in advance. You can cancel or postpone these trip freely with 7 days advance notice.
You can postpone the trip multiple times but please kindly note you are responsible for any price increases on Flights, Hotels or permit between your first booking date and new date.

Adding extra days is not possible if you are doing group trips. However in any private trips, you can add extra days. All of our programs are flexible and you are able to change the program consulting to your guide. Per day per person extra fee for extra added day on the trek is 75$ for Everest, Kanchenjungha & Makalu Regions. 65$ for Annapurna, Manaslu, Rolwaling and Langtang regions. Rate is different for full camping trek, please kindly contact us for the detail.

There are several cultural and natural trips in Nepal. We will design and arrange the trip according to your interest, budget and trip duration. We can assist and arrange the trip after you completing the trek, no need to book in advance.